Process Management for the Extended Enterprise: Organizational and ICT Networks - Stefano Tonchia - Books - Springer-Verlag Berlin and Heidelberg Gm - 9783540211907 - August 13, 2004
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Stefano Tonchia
Process Management for the Extended Enterprise: Organizational and ICT Networks 2004 edition

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Process Management, with its key concepts of internal customer and process ownership, is becoming one of the most important competitive weapons for firms and can determine a strategic change in the way business is carried out (Business Process Reengineering - B. P. R.).

273 pages, 26 black & white tables, biography

Media Books     Hardcover Book   (Book with hard spine and cover)
Released August 13, 2004
ISBN13 9783540211907
Publishers Springer-Verlag Berlin and Heidelberg Gm
Pages 273
Dimensions 155 × 235 × 17 mm   ·   539 g
Language English   German  
Contributor R.M. Kanter

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