Handbuch Kundenmanagement: Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden - Armin Tvpfer - Books - Springer-Verlag Berlin and Heidelberg Gm - 9783540220626 - May 23, 2008
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Armin Tvpfer
Handbuch Kundenmanagement: Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden 3., vollst. überarb. u. erw. Aufl. 2008 edition

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1013 pages, Etwa 650 S.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released May 23, 2008
ISBN13 9783540220626
Publishers Springer-Verlag Berlin and Heidelberg Gm
Pages 1013
Dimensions 155 × 235 × 54 mm   ·   1.61 kg
Language German  
Editor Topfer, Armin

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