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Call Center Management in der Praxis: Strukturen und Prozesse betriebswirtschaftlich optimieren Stefan Helber Softcover reprint of the original 1st ed. 2004 edition
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Call Center Management in der Praxis: Strukturen und Prozesse betriebswirtschaftlich optimieren
Stefan Helber
218 pages, black & white illustrations, black & white tables, bibliography
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | September 3, 2012 |
| ISBN13 | 9783642620515 |
| Publishers | Springer-Verlag Berlin and Heidelberg Gm |
| Pages | 218 |
| Dimensions | 155 × 235 × 12 mm · 331 g |
| Language | German |
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