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Kundenorientierte Dienstleistungsentwicklung in deutschen Unternehmen: Vom Kunden zur Dienstleistung — Ergebnisse einer empirischen Studie Softcover reprint of the original 1st ed. 2003 edition
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Kundenorientierte Dienstleistungsentwicklung in deutschen Unternehmen: Vom Kunden zur Dienstleistung — Ergebnisse einer empirischen Studie
225 pages, black & white illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | August 18, 2012 |
| ISBN13 | 9783662011089 |
| Publishers | Springer-Verlag Berlin and Heidelberg Gm |
| Pages | 225 |
| Dimensions | 155 × 235 × 13 mm · 335 g |
| Language | German |
| Editor | Spath, Dieter |
| Editor | Zahn, Erich |
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