Kundenzufriedenheit Durch Servicequalitat: Konzeption -- Messung -- Umsetzung - Reinhold Rapp - Books - Deutscher Universitatsverlag - 9783824461950 - October 27, 1995
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Reinhold Rapp
Kundenzufriedenheit Durch Servicequalitat: Konzeption -- Messung -- Umsetzung 1995 edition

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208 pages, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released October 27, 1995
ISBN13 9783824461950
Publishers Deutscher Universitatsverlag
Pages 208
Dimensions 148 × 210 × 12 mm   ·   281 g
Language German  

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