Handling Customer Disconfirmations: A Model of the Service Provider's Response Process - Fokus Dienstleistungsmarketing - Gaby Mairamhof - Books - Deutscher Universitatsverlag - 9783824463336 - July 15, 1996
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Handling Customer Disconfirmations: A Model of the Service Provider's Response Process - Fokus Dienstleistungsmarketing 1996 edition

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211 pages, black & white illustrations, bibliography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released July 15, 1996
ISBN13 9783824463336
Publishers Deutscher Universitatsverlag
Pages 211
Dimensions 148 × 210 × 13 mm   ·   285 g
Language German  

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