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Internet Self-Service in Kundenbeziehungen: Gestaltungselemente, Prozessarchitektur Und Fallstudien Aus Der Finanzdienstleistungsbranche Harald Salomann 2008 edition
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Internet Self-Service in Kundenbeziehungen: Gestaltungselemente, Prozessarchitektur Und Fallstudien Aus Der Finanzdienstleistungsbranche
Harald Salomann
230 pages, black & white illustrations, black & white tables, bibliography
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | February 26, 2008 |
| ISBN13 | 9783834908414 |
| Publishers | Gabler Verlag |
| Pages | 230 |
| Dimensions | 148 × 210 × 14 mm · 308 g |
| Language | German |
| Contributor | Prof. Dr. Walter Brenner |
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