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Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards - Fokus Dienstleistungsmarketing Maxie Schmidt 2008 edition
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Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards - Fokus Dienstleistungsmarketing
Maxie Schmidt
436 pages, black & white illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | January 15, 2008 |
| ISBN13 | 9783835009172 |
| Publishers | Gabler Verlag |
| Pages | 402 |
| Dimensions | 148 × 210 × 23 mm · 517 g |
| Language | German |
| Contributor | Prof. Dr. Bernd Stauss |
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