The Future of Service Post-COVID-19 Pandemic, Volume 1: Rapid Adoption of Digital Service Technology - The ICT and Evolution of Work - - Books - Springer Verlag, Singapore - 9789813341258 - February 9, 2021
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The Future of Service Post-COVID-19 Pandemic, Volume 1: Rapid Adoption of Digital Service Technology - The ICT and Evolution of Work 1st ed. 2021 edition

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This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology.

225 pages, 10 Tables, color; 30 Illustrations, color; 8 Illustrations, black and white; XII, 225 p.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released February 9, 2021
ISBN13 9789813341258
Publishers Springer Verlag, Singapore
Pages 225
Dimensions 150 × 220 × 20 mm   ·   512 g
Editor Han, Spring H.
Editor Lee, Jungwoo

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