The Future of Service Post-COVID-19 Pandemic, Volume 2: Transformation of Services Marketing - The ICT and Evolution of Work - - Books - Springer Verlag, Singapore - 9789813341333 - February 11, 2021
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The Future of Service Post-COVID-19 Pandemic, Volume 2: Transformation of Services Marketing - The ICT and Evolution of Work 2021 edition

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This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on services marketing.

264 pages, 10 Tables, color; 11 Illustrations, black and white; VIII, 264 p. 11 illus.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released February 11, 2021
ISBN13 9789813341333
Publishers Springer Verlag, Singapore
Pages 264
Dimensions 150 × 220 × 20 mm   ·   557 g
Editor Han, Spring H.
Editor Lee, Jungwoo

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