The Practical Guide to Achieving Customer Satisfaction in Events and Hotels - The Practical Guide to Events and Hotel Management Series - Berners, Philip (Edge Hotel School, University of Essex, UK) - Books - Taylor & Francis Ltd - 9780367723873 - July 18, 2022
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Berners, Philip (Edge Hotel School, University of Essex, UK)
The Practical Guide to Achieving Customer Satisfaction in Events and Hotels - The Practical Guide to Events and Hotel Management Series

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The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.

176 pages, 23 Line drawings, black and white; 1 Halftones, black and white; 2 Tables, black and whit

Media Books     Hardcover Book   (Book with hard spine and cover)
Released July 18, 2022
ISBN13 9780367723873
Publishers Taylor & Francis Ltd
Pages 180
Dimensions 240 × 162 × 21 mm   ·   410 g
Language English  

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