Horizontal Management: Beyond Total Customer Satisfaction - D. Keith Denton - Books - Rowman & Littlefield - 9780585121734 - 2000
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Horizontal Management: Beyond Total Customer Satisfaction


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212 pages

Media Books     Book
Released 2000
ISBN13 9780585121734
Publishers Rowman & Littlefield
Pages 212
Dimensions 150 × 220 × 20 mm   ·   471 g   (Weight (estimated))

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