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Horizontal Management: Beyond Total Customer Satisfaction D. Keith Denton
Horizontal Management: Beyond Total Customer Satisfaction
D. Keith Denton
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212 pages
| Media | Books Book |
| Released | 2000 |
| ISBN13 | 9780585121734 |
| Publishers | Rowman & Littlefield |
| Pages | 212 |
| Dimensions | 150 × 220 × 20 mm · 471 g (Weight (estimated)) |