Technologies of Consumer Labor: A History of Self-Service - Routledge Research in Cultural and Media Studies - Palm, Michael (University of North Carollina Chapel Hill, USA) - Books - Taylor & Francis Ltd - 9781138186477 - November 10, 2016
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Palm, Michael (University of North Carollina Chapel Hill, USA)
Technologies of Consumer Labor: A History of Self-Service - Routledge Research in Cultural and Media Studies 1st edition

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This book documents and examines the history of technology used by consumers to serve oneself. He argues that the naturalization of self-service telephony shaped consumers’ attitudes and expectations about digital technology.

192 pages, 32 black & white illustrations, 32 black & white halftones

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 10, 2016
ISBN13 9781138186477
Publishers Taylor & Francis Ltd
Pages 186
Dimensions 152 × 229 × 15 mm   ·   385 g
Language English  

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