Technologies of Consumer Labor: A History of Self-Service - Routledge Research in Cultural and Media Studies - Palm, Michael (University of North Carollina Chapel Hill, USA) - Books - Taylor & Francis Inc - 9780815364740 - December 22, 2017
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Palm, Michael (University of North Carollina Chapel Hill, USA)
Technologies of Consumer Labor: A History of Self-Service - Routledge Research in Cultural and Media Studies 1st edition

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This book documents and examines the history of technology used by consumers to serve oneself. He argues that the naturalization of self-service telephony shaped consumers’ attitudes and expectations about digital technology.

174 pages, 32 Halftones, black and white; 32 Illustrations, black and white

Media Books     Paperback Book   (Book with soft cover and glued back)
Released December 22, 2017
ISBN13 9780815364740
Publishers Taylor & Francis Inc
Pages 188
Dimensions 228 × 153 × 19 mm   ·   292 g
Language English  

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