Organizational Listening: The Missing Essential in Public Communication - Jim Macnamara - Books - Peter Lang Publishing Inc - 9781433130533 - December 13, 2015
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Jim Macnamara
Organizational Listening: The Missing Essential in Public Communication New edition

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This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.

376 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released December 13, 2015
ISBN13 9781433130533
Publishers Peter Lang Publishing Inc
Pages 386
Dimensions 231 × 157 × 26 mm   ·   644 g
Language English  

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