Cementing Customer Relationships - The Little Big Book Series - H. James Harrington - Books - Taylor & Francis Inc - 9781466590663 - November 15, 2025
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H. James Harrington
Cementing Customer Relationships - The Little Big Book Series

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This book defines how 21st century technologies are changing the way companies interface with customers as well as discuss customer trend tools and the identification of future markets and new demand. It examines customer alignment tools and derivative models, customer engagement tools, and scorecards that create lasting relationships, customer retention, and data mining models.

175 pages, 30 Illustrations, black and white

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 15, 2025
Original release date 2030
ISBN13 9781466590663
Publishers Taylor & Francis Inc
Pages 175
Dimensions 150 × 220 × 10 mm   ·   353 g   (Weight (estimated))

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