The KISS Theory - Jayne Finn - Books - Createspace Independent Publishing Platf - 9781519463722 - December 28, 2016
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Jayne Finn
The KISS Theory

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Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This book will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current clientele. Call Center Training will lower costs as it can reduce turnover. This will produce a positive environment throughout your company and help influence the organization. Evaluating metrics and coaching are also used to make sure you are reaching your potential, and to keep your skill-set at a high level.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released December 28, 2016
ISBN13 9781519463722
Publishers Createspace Independent Publishing Platf
Pages 106
Dimensions 140 × 216 × 6 mm   ·   131 g
Language English  

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