Service Excellence in Organizations, Volume II: Eight Key Steps to Follow and Achieve It - Fiona Urquhart - Books - Business Expert Press - 9781949991178 - June 30, 2019
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Fiona Urquhart
Service Excellence in Organizations, Volume II: Eight Key Steps to Follow and Achieve It

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Presents mechanisms, tools, and techniques to help embed excellence as the foundation of value that an organization delivers. The book contains practical examples and a self-assessment diagnostic tool to identify organizational areas of strength, and aspects to improve.

134 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 30, 2019
ISBN13 9781949991178
Publishers Business Expert Press
Pages 134
Dimensions 228 × 151 × 12 mm   ·   208 g
Language English  

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