How to Win Customers in the Digital World: Total Action or Fatal Inaction - Peter Vervest - Books - Springer-Verlag Berlin and Heidelberg Gm - 9783540665755 - December 3, 1999
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How to Win Customers in the Digital World: Total Action or Fatal Inaction 2000 edition

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The authors - both experienced professionals in management education and telecommunications - introduce Total Action concepts and methodologies - where every activity inside the organization is directly relevant for its customers.


250 pages, biography

Media Books     Hardcover Book   (Book with hard spine and cover)
Released December 3, 1999
ISBN13 9783540665755
Publishers Springer-Verlag Berlin and Heidelberg Gm
Pages 250
Dimensions 155 × 235 × 17 mm   ·   530 g
Language English   French  
Contributor M. Hoogeweegen
Contributor N.F. Cameron
Contributor T. Weesing

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