Tell your friends about this item:
Delighting Customers: How to build a customer-driven organization P. Donovan Softcover reprint of the original 1st ed. 1994 edition
Delighting Customers: How to build a customer-driven organization
P. Donovan
Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a wealth of guidance for any organization that has set its sights on delighting its customers and becoming customer-driven.
243 pages, black & white illustrations, bibliography
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | November 9, 2012 |
| ISBN13 | 9789401045285 |
| Publishers | Springer |
| Pages | 243 |
| Dimensions | 155 × 235 × 14 mm · 371 g |
| Language | English |