Delighting Customers: How to build a customer-driven organization - P. Donovan - Books - Chapman and Hall - 9780412610103 - October 31, 1994
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P. Donovan
Delighting Customers: How to build a customer-driven organization 1994 edition

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Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a wealth of guidance for any organization that has set its sights on delighting its customers and becoming customer-driven.

243 pages, biography

Media Books     Hardcover Book   (Book with hard spine and cover)
Released October 31, 1994
ISBN13 9780412610103
Publishers Chapman and Hall
Pages 243
Dimensions 242 × 166 × 20 mm   ·   503 g
Language English  

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