Quality Issues in Heritage Visitor Attractions - Ian Yeoman - Books - Taylor & Francis Ltd - 9780750646758 - December 4, 2000
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Ian Yeoman
Quality Issues in Heritage Visitor Attractions 1st edition

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Covers a diverse range of quality issues and theories in the context of heritage attractions. This text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, and quality tools for managers.

296 pages, black & white illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released December 4, 2000
ISBN13 9780750646758
Publishers Taylor & Francis Ltd
Pages 294
Dimensions 245 × 169 × 26 mm   ·   628 g
Language English  
Editor Drummond, Siobhan

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