The KISS Theory - Jayne Finn - Books - Createspace Independent Publishing Platf - 9781522723295 - March 5, 2017
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Jayne Finn
The KISS Theory

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At first glance, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills to handling difficult people and situations throughout your daily life. By improving the focus of your thoughts and feelings, how you manage stress, and how well you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this book is the first step in a process towards forever changing how you interact with others.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released March 5, 2017
ISBN13 9781522723295
Publishers Createspace Independent Publishing Platf
Pages 106
Dimensions 140 × 216 × 6 mm   ·   131 g
Language English  

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