Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People - Michelli, Joseph, PhD - Books - McGraw-Hill Education - Europe - 9780071801256 - December 16, 2013
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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People Ed edition

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Explains that the international success of Starbucks begins with a promise: to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. This title offers a perspective on the leadership principles that drove the iconic coffee company's resurgence from serious setbacks during the economic downturn.


256 pages, Illustrationsstrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released December 16, 2013
ISBN13 9780071801256
Publishers McGraw-Hill Education - Europe
Pages 304
Dimensions 151 × 212 × 25 mm   ·   474 g

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